Privacy Policy

By using our website, you consent to this Privacy Policy and agree to its terms.

We may collect the following types of personal information:

• Name, email address, and phone number (when you contact us or book a repair)
• Device information submitted for repair requests
• Messages and attachments you send through our contact form
• Account details if you register on our platform

We use collected information to:

• Provide, operate, and maintain our repair services and website
• Communicate repair status updates and respond to inquiries
• Send service-related emails and notifications
• Improve our website and customer experience
• Detect and prevent fraudulent activity
• Comply with legal obligations

Like most websites, PhoneFix Omaha uses log files to track visitor activity. These logs record IP addresses, browser type, Internet Service Provider (ISP), timestamps, referring pages, and click counts. This data is used for analytics and site administration purposes only and is not linked to personally identifiable information.

We use cookies to store visitor preferences and improve your browsing experience. Cookies help us understand how users navigate our site so we can optimize content. You may disable cookies through your browser settings at any time — note that some site features may not function properly without them.

We may use third-party services (such as Google Analytics) that collect data independently under their own privacy policies. We do not sell your personal information to third parties.

• Google: policies.google.com/privacy

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of the personal data we have collected about you
• Request deletion of your personal data
• Opt out of the sale of your personal data (we do not sell personal data)

We will respond to verified requests within 30 days. To exercise these rights, contact us.

If you are located in the European Union, you are entitled to:

• Right to access — Request copies of your personal data
• Right to rectification — Request correction of inaccurate or incomplete data
• Right to erasure — Request deletion of your personal data under certain conditions
• Right to restrict processing — Request limits on how we process your data
• Right to object — Object to our processing of your personal data
• Right to data portability — Request transfer of your data to another organization

We respond to all requests within 30 days. Contact us to exercise any of these rights.

PhoneFix Omaha does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately and we will remove it from our records promptly.

If you have questions about this Privacy Policy, please reach out: